Last Updated: 13 October 2024

Welcome to Mintflix! By accessing or using our app, you agree to abide by these Terms and Conditions. Please read them carefully. If you disagree with any part of these terms, you may not use our app.

Definitions

• Applicable Law:-means all applicable acts of legislature, byelaws, laws, ordinances, notifications, regulations, rules, statutes, directives, or orders of governmental authorities, tribunals, boards, courts, and applicable international treaties and regulations, in force in India.
• Billing Cycle:-means the time for which a User on Subscription has access to and can view/stream/download Content on the Platform. This period will be determined in accordance with Clause 7 of these Terms.
• Content:-means all text, audio, and audio-video content made available on the Platform, in formats like long-duration web series, movies, short films, standup comedians, poetry, folk, etc.
• Devices:-means any electronic device such as mobile phones, tablets, smart televisions, computers and laptops, set top boxes and various other devices on which Mintflix is embedded or otherwise made available.
• Grievance Redressal Officer:- means officer appointed by Mintflix for addressing the grievance raised by Subscribers. Intellectual Property Rights

  means rights relating to copyrights, trademarks, service marks, trade dress, logos, domain names, design rights, database rights, patents, together with any translation, adaptation and combination of such rights and including any associated goodwill and all other intellectual property rights of any kind whether or not they are registered or unregistered (anywhere in the world).

• Platform:-means the Company’s website, mobile application and related software, webpages, interfaces or technology through which the Users access Content.
• Profile:- means the registered account created by a User for accessing the Services on the Platform.
• Subscriber:- is a User who makes a Profile on the Platform and avails the Subscription as per the Subscription plan, in accordance with Clause 7 of these Terms.
• Subscription:- has the same meaning as under Clause 7 of these Terms.
• Users:- means any individual who accesses the Platform.

Eligibility

The Platform is available to Users who have attained the age of majority (i.e., 18 years or older) in the respective jurisdiction. If you are under the relevant age of majority in your jurisdiction, you may only use the Platform and Service with the consent, supervision and involvement of your parent/legal guardian and in accordance with Applicable Law. The Content on Platform can be viewed/streamed/downloaded only on Subscription.

Some Content Provided On The Platform May Not Be Suitable For Some Viewers. There fore, Viewer Discretion Is Advised. Also, Some Content Offered On The Platform May Not Be Appropriate For Viewership By Children. Parents Or Legal Guardians Are Advised To Exercise Discretion Before Allowing Their Children And/Or Wards To Access Content On The Platform.

Services

Mintflix is an Over-The-Top (“OTT”) platform, which provides access to Subscribers to view/stream/download Content made available, through the Platform. Users with Subscription, in accordance with these Terms, get to: a) Access and view/stream Content through the Platform using supported Devices, b) Access and view/stream Content which is made available on the Platform from time to time, in formats like long-duration web series, movies, short films, standup comedians, poetry, folk, etc., and c) Avail promotional offers or schemes made available over the Platform, at the sole discretion of Mintflix.

User Registration

Any User who is eligible in accordance with Clause 2, can register on the Platform. The User must provide all necessary details required for registration, which may change at the sole discretion of Mintflix. On registration, a User will be able to make a Profile on the Platform, in order to Subscribe for accessing, viewing or downloading the available Content. Only registered users can Subscribe to the Platform for accessing/viewing/downloading Content.

Ownership

The Content on the Platform and all copyrights, patents, trademarks, service marks, tradenames and all other Intellectual Property Rights are owned by Mintflix and/or its licensors or group companies and are protected by the Applicable Laws.

Limited License Grant and Restrictions

Subject to these Terms and conditions provided, and during the period of your Subscription, we hereby grant you, a limited, conditional, revocable, non-exclusive, non-transferable, non-assignable, worldwide, royalty-free license (“License”) to access and view/stream/download the Content solely for your own personal, non-commercial purposes. No rights, title or interest in the Platform, Services or Content will be deemed or construed to be transferred to you. You may own the Device on which elements of the Platform are made available to you, but we will retain full and complete ownership and/or control of the Platform, Content and Service, and all the Intellectual Property Rights therein.

Subscription and Cancellation

• Subscription: Access to Content made available on Mintflix, through the Platform, is available on a subscription basis, and in accordance with the following Subscription Plans: a) Trial Period (for 7 days): INR 1 b) Monthly: INR 99 c) Quarterly: INR 199 d) Half-yearly: INR 299 e) Annually: INR 399
• Price changes: Mintflix reserves the right to change the prices of the Subscription Plan in its sole discretion and at any time. In the event of a price change, the existing Subscribers will continue to pay by the rate agreed to as per their Subscription Plan, until their current Subscription expires (i.e. at the end of the current Billing Cycle). After the end of the current Subscription, if you choose to renew the Subscription, it will be at the updated pricing.
• Billing Cycle: Your Subscription will be valid of a definite period, in accordance with the Subscription Plan chosen. Your Subscription will be automatically renewed at the end of the Susbcripotion Plan period, unless the Subscription is cancelled (in accordance with the clause below). Mintflix will send you a reminder SMS/notification, one day before the autopayment and automatic renewal of the Subscription, for the upcoming Billing Cycle.
• Cancellation:You may cancel your Subscription at any time through the account setting in your Profile on the Platform. Cancellation will take effect from the end of the current Billing Cycle, and you will retain access to the Content available on Subscription, until that time. On Cancellation taking effect, your Profile will be accessible, but no Content on the Platform (available on Subscription) will be available to access/view/stream post completion of your subscription period. After Cancellation, you will not be charged for any upcoming Billing Cycle, unless the Subscription is renewed (in accordance with the Subscription Plan).
• Cancellation of autopayment:You can cancel autopayment and automatic renewal of Subscription, at the end of the Billing Cycle, any time before the scheduled date of billion (the last date of the Billing Cycle). To cancel autopayments, Subscribers can access their account settings on the Platform and disable the autopayment feature. Additionally, Subscribers can contact our customer support team for assistance with cancelling autopayments. On cancellation of autopayment, there will be no deduction and no automatic renewal of Subscription. In accordance with Clause 6.4, the Subscription will stand cancelled, unless renewed.
• Refund: Once you have paid for Subscription, by choosing a particular Subscription Plan, the payment is non-refundable. In accordance with Clause 6.4 above, you will have access to, and can view/stream/download available Content on the Platform, for the duration of the Subscription Plan.
• Termination of Subscription: Mintflix reserves the right to terminate any Subscription, at any time, any without prior notice, refund, or liability, if there is any evidence of violent, abusive or inappropriate behaviour on the Platform. This measure is taken to maintain a safe and respectful environment for all Subscribers.

Subscriber Responsibility

• Profile safety: The safety of the Profile credentials required for accessing, viewing and/or downloading Content through the Platform, is the sole responsibility of the Subscriber. You are responsible for maintaining the confidentiality of your Profile credentials and for any activities that occur under your Profile. Subscribers are cautioned to immediately notify us in case of unauthorized use of your Profile.
• Conduct on the Platform: By using our Services and accessing the Platform, you agree, not to: a) Violate any of the terms under these Terms, b) Use the Services for any illegal or unauthorised purposes. c) Share access to your Profile credentials with others (for consideration or not). d) Upload, post, or transmit any content that is abusive, defamatory, or harmful to others. e) Engage in any conduct which may be deemed as inappropriate behaviour, or which interferes with the performance or the availability of the Service, or the functioning of the Platform.

Disclaimer of Warranties

You agree that by accessing, using and Subscribing to Mintflix, you are doing so at your own risk. The Service is provided on an “as is” and “as available” basis without any warranties of any kind, express or implied. We do not guarantee that the Service will be uninterrupted or error-free or that defects will be corrected immediately. We will make all reasonable efforts to rectify any errors or defects at the earliest possible. You waive all special, indirect and consequential damages against us. These terms will not limit any non-waivable warranties or mandatory consumer protection rights that apply to you.

Limitation of Liability

To the fullest extent permitted by law, Mintflix and its employees, directors, officers, and agents will not be liable for any indirect, incidental, or consequential damages arising out of or related to your use of the Service.

Indemnification

You shall indemnify, defend and hold harmless Mintflix and its employees, directors, officers, and agents from and against any claim, loss, actions, damages, penalties, liability, expenses, cost (including reasonable attorneys’ fees and court fees) arising out of (i) your access, use or Subscription to the Services; (ii) any breach of warranty, representation, obligation, or undertaking made by the you under these Terms; (iii) the misconduct or negligent acts or omissions by you; or (iv) any breach of applicable law or third party rights by you.

Grievance Redressal Mechanism

If you have any complaints, concerns, or grievances with respect to the Content available on the Platform, you may reach out to our Grievance Officer. Upon receipt of your complaint, we will acknowledge it within 48 hours and endeavour to resolve your issue as soon as possible, in compliance with applicable laws. 12.(a) To help us process your complaint efficiently, please include the following details: a) Programme title and episode number, or title of the Content. b) Category of the complaint (e.g., classification of content, age rating, or content-related issues). c) A brief summary of the complaint. d) Your full name and contact details (email ID and registered mobile number). For any other technical issues or concerns, such as subscription problems, app functionality, or login issues, please contact our customer support team.

Violation of the Terms

You agree that any violation by you of these Terms will constitute an unlawful and inappropriate behavior, and will cause irreparable harm to us, for which monetary damages would be inadequate, and you consent to Mintflix obtaining any injunctive or equitable relief that they deem necessary or appropriate in such circumstances. These remedies are in addition to any other remedies that we may have at law or in equity.

Violation of the Terms

14.1 These Terms and your use of the Service are governed by the laws of India without reference to conflict of law principles. 14.2 In case of any disputes arising out of, or relating to these Terms, or the Services (collectively “Dispute”), the Parties will aim to resolve the dispute in good faith within 30 (thirty) days from receipt of notice of dispute by either you or Mintflix. 14.3 In case of non- resolution, the Dispute will shall be finally resolved and settled by referring the matter to arbitration in accordance with the Arbitration and Conciliation Act, 1996 (including any statutory modification(s) or re-enactment thereof) and shall be referred to a sole arbitrator nominated and appointed by with the mutual consent of the Parties. 14.4 The place of arbitration shall be Mumbai, and the language of the arbitration proceedings shall be English/Hindi. 14.5 Notwithstanding anything stated herein, you agree that the courts of Mumbai, India will have jurisdiction in regard to any interim relief sought, during the course of the arbitration proceedings.

General Provisions

• 15.1 Severability: If, for any reason, a court of competent jurisdiction finds any provision of these Terms, or any portion thereof, to be unenforceable, that provision shall be enforced to the maximum extent permissible so as to give effect to the intent of the Parties as reflected by that provision, and the remainder of the Terms shall continue in full force and effect.
• 15.2 Waiver: Any failure by Mintflix to enforce or exercise any provision of the Terms, or any related right, shall not constitute a waiver by us of that provision or right.
• 15.3 Survival: All provisions of these Terms which by their very nature are intended to survive the expiry or early termination of these Terms shall survive the expiry or early termination of these Terms, including without limitation, the provisions of Clause 10 (Limitation of Liability), Clause 11 (Indemnification), Clause 14 (Governing Law and Jurisdiction) and Clause 15 (General Provisions).
• 15.4 Notices: All notices, writings and other communications under these Terms will be communicated to you by registered email, or by general notification through the Platform. Any notice, writings and other communications under these Terms will be communicated to Mintflix legal team at the contact information below:

Address: E-309, Crystal Plaza, 3rd Floor, Room A, Link Road, Andheri West, Mumbai - 400053 Maharashtra, India